Review by jdaniher 
Posted: 5.3 years ago
member for 5.3 years, 0 visits, last login: 5.3 years ago
 Plano,Collin,TX
 $38 per month
 about 10 days
 Verizon (ex GTE)
 "None anymore"
 "Service Department, Mail, Speed, Web hosting"
 "SHIT"
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Install Co-ordination:
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I was with Dallas.net for 5 1/2 years and reccomended their web hosting parent, Catalog.com, to many customers and used them myself.
About 2 years ago they decided to use a web based tech support, but I still used their phone number and was able (after holding for at least 20 to 30 minutes every time) to speak with one of their tech support (?) people. Talk about airheads. I always had to tell them the problem and often had to tell them how to fix it. Even talked with the owner (Bob Crull) and was promised that the terrible service and mail systems were repaired. Guess what. Another lie.
Download speeds were always an issue, but one I could live with as they were close enough to the claimed speeds as to not be worth allowing the cable company access to my home. Within the last year the download speeds dropped to 168 and were progressively getting worse.
Mail delivery became a MAJOR issue approximately a year ago. Their mail servers were garbage and they tried patching over and over until you never knew if your mail was going to get there or not. As an E-commerce entity, I finally had to move on as I had to write code into my shopping cart to duplicate the orders to another e-mail address (dial-up) to verify delivery.
Be smart and stay away from these people. They just celebrated their 10th anniversary by losing all e-mail for 11 days. Smart way to stay in business.
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Dallas Internet/Ethos Communications
